Illustrative example · Summit Ridge Home Services
Two years. One scorecard. Press play.
Watch Summit Ridge Home Services, an example company with roughly a dozen technicians, go from busy but unsure to measured and improving. Drag the timeline. Each number moves when a decision is made, and each decision starts with a number.
See itStop the leaksSteerCompound
Month 0Before B8
What the company keeps
Profit as a share of sales, with each decision marked where it happened.
Decisions, in order
Each started with a number moving the wrong way.
What would your two years look like?
Twenty minutes is enough to see where your first three triggers would be.